Our Policies

  • Our returns policy is valid for 30 days. If 30 days have gone by since your purchase, unfortunately we will be unable to offer you a refund or exchange.

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    To complete your return, we require a receipt or proof of purchase.

    Please do not send your purchase back to the manufacturer.

    We only replace items if they are defective or damaged and If you exchange it for the same item.

    Please ship all returns to:

    Sports & Gaming Australia

    PO BOX 143

    SWAN REACH, VIC, 3903

    You will be responsible for paying for your own shipping costs including tracking for returning your item. Shipping costs are non-refundable.

  • This privacy policy sets out how we use and protect any information that you give us when you use Sports and Gaming Australia website.

    We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

    We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

    What we collect

    We may collect the following information:

    name

    contact information including email address

    demographic information such as postcode, preferences and interests

    other information relevant to customer surveys and/or offers

    What we do with the information we gather

    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    Internal record keeping

    We may use the information to improve our products and services.

    We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

    From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to customise the website according to your interests.

    Security

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

    How we use cookies

    A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

    You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

    Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

    Controlling your personal information

    You may choose to restrict the collection or use of your personal information in the following ways:

    Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

    If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

    We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.ription text goes here

  • You agree that:

    You accept these terms and conditions by accessing or using any part of this site after the first time you visit a page providing a link to them. You then confirm your acceptance of these terms and conditions (as varied from time to time) each time you access any part of this site.

    These terms and conditions form a legally binding agreement between you and Markii Trading PTY LTD ("Sports and Gaming Australia ", "we" or "us") governing your use of this site. You are welcome to print a copy for your records.

    If you do not accept these terms and conditions, you will need to exit this site immediately.

    A reference to "these terms and conditions" also includes all other instructions, terms or conditions concerning the use of this site or any part of it.

    A reference to "this site" means the web site at http://www.sportsandgaming.com.au or www.sportsandgamingaustralia.com.au

    Use of this site

    You may use and copy the information on this site for personal reference only. You agree that you will not use it for any purposes that are commercial, unlawful or may prejudice the reputation or interests of Markii Trading PTY LTD. “Unlawful” use includes activities such as fraud, the posting of defamatory or offensive material, infringement of the rights of others and failure to comply with any legislation.

    You must not hack into, change or otherwise interfere with the operation of this site or any information contained within it. This includes knowingly transmitting a virus or other damaging item to this site.

    You must not provide a link to this site without our prior written permission.

    This website is provided "as is", so you use it entirely at your own risk. We try to ensure that all information contained on this site is correct at the time of inclusion.

    You are responsible for your use of this site, and fully indemnify us in respect of any use that we have not expressly authorised.

    Copyright and trade marks

    The site contains copyright material, brand names and other trade marks that are protected by law. You should assume that all names, images and logos are trade marks of Markii Trading PTY LTD or third parties, and that all content on this site is subject to copyright. Except as expressly authorised, the use of any material on this site (including reproduction, modification, distribution, republication, display or communication of any kind) is strictly prohibited.

    Other websites

    This site contains links to third party sites. We are not responsible for the operation, security levels, content or any other aspect of any third party sites. Links are provided solely for your convenience and do not indicate our endorsement of any third party sites or the products or services provided, advertised or otherwise mentioned on those sites.

    All websites of Markii Trading PTY LTD businesses, and all products or services offered by those businesses, have their own terms and conditions. Please ensure that you read the applicable terms and conditions when you enter and use these sites.

    Our liability

    Except to the extent required by law, you agree that Markii Trading PTY LTD, its related corporations and their directors, officers, employees, agents, contractors, service providers, successors or assigns will not be liable for any losses, damages, liabilities, claims or expenses whatsoever arising out of, or in any way related to, the use of this site or any site linked to it. This limitation applies to all direct, indirect, consequential, special, punitive or other losses, damages, liabilities, claims or expenses you or others may suffer, including for loss of profits, business interruption or loss or corruption of data or information.

    If we provide any goods or services via this site and are in breach of a condition or warranty which is implied by law and cannot be excluded, our liability (and that of the other persons listed above) is limited, to the maximum extent possible, to one of the following at our option:

    the supply of goods or services again;

    the repair of goods; or

    the payment of the cost of having the goods or services supplied again or repaired.

    Applicable law

    This site is designed for use by Australian residents. Your use of this site is governed by, construed and enforced in accordance with the laws of Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of Australia (including the Federal Court of Australia).

    This site may be accessed throughout Australia and overseas. Without limiting any of the above terms and conditions, we make no representations that the content of this site complies with the laws, including intellectual property laws, of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in each place where you access the site or where anything you publish or upload can be accessed.

    Variations to terms and conditions

    These are the current terms and conditions. We may at any time vary these terms and conditions by posting the varied terms and conditions on this site. You agree that this provides you with sufficient notice of the variation. If any variations are made that will adversely affect you, we will try to give you as much prior notice as possible. However, all variations are effective from the time of posting unless stated otherwise.

    Payment methods

    You may pay the fees and charges for an accepted order with any of the following payment methods and such other payment methods as specified on the Site from time to time:

    Visa;

    MasterCard;

    Debit cards displaying a Visa or Mastercard logo; and or

    Afterpay, subject to Afterpay’s terms.For terms and conditions refering to Afterpay, please see: https://www.afterpay.com/en-AU/terms-of-service

    If we are unable to successfully process your nominated payment method (being the applicable debit card, credit card, gift card, Afterpay) for an order that has been accepted by us, then we may cancel your order.

    If you choose to pay by credit card, you authorize us to debit the amount that is payable from your nominated credit card for an accepted order.

    You must not pay, or attempt to pay, for products through any fraudulent or unlawful means.

    We will provide you with a receipt at time of delivery which specifies the total fees and charges for the products in the order.

    Fees and Charges

    We will charge you, and you agree to pay the purchase price of each product that is ordered, the Delivery Fee and any other fees and charges set out in these terms and conditions.

    All prices and Delivery Fees on the site are in Australian dollars (AU$). We reserve the right to alter prices and Delivery Fees for any reason at any time before you place your order. Product availability and product prices may vary from those found on this Site.

    Sports and Gaming Australia will not be liable or responsible for any failure to perform, or any delay in performance of, obligations under its contract with you where such failure or delay is caused by an event outside the reasonable control of Sports and Gaming Australia.

    The purchase price of each product is shown on the product list on the site at the time you place your order. The purchase price of a product on the site may not be the same or correspond to the prices in our stores for the same product and we are not obliged to match any prices.

    Terminating access

    We may immediately suspend, terminate or limit your access to and use of the site and (where relevant) your account if you breach these terms and conditions and:

    1. The breach cannot be remedied

    2. You fail to remedy the breach within 10 days of our notice to you of that breach; or

    3. If there is an emergency.

    We may stop making the site (or any part of it) available without prior notice. If so, any orders that we have accepted will not be affected unless the products that have been ordered are no longer available or we are prevented from supplying the products, in which case, we will notify you and we will refund to you all valid payments received by us for those products.

    You may cancel your account at any time for any reason provided that:

    1. Any outstanding matters are resolved (such as a suspension on your account); and

    2. You have paid all outstanding amounts owed by you.

    Online only promotions

    Sports and Gaming Australia may from time to time offer promotions that only apply when placing the order through our website. Any promotions of this nature will be advertised on the website,

    Terms and Condition changes

    We may, at our discretion, amend these terms and conditions at any time by publishing any amended terms and conditions on our Site.

    If you have an order that has been accepted by us, the terms and conditions that will apply to the order are the terms and conditions that applied at the time you placed your order.

    For any future orders, these terms and conditions may be different and so we recommend that you read these terms and conditions carefully each time you agree to them prior to placing your order.

    Terms & Conditions Deliveries

    We will make every attempt to deliver Products as soon as possible. You acknowledge that any delivery timeframes provided are estimates only, and actual delivery times may vary. We are not responsible or liable to you or any other person for any delay, late delivery or failure to deliver. Where practicable, we will provide you with notice of such delay as soon as reasonably possible.

    Sports and Gaming Australia cannot guarantee that when an order is placed online that the stock is available within a reasonable timeframe unless guaranteed elsewhere, therefore should this be the case, Sports and Gaming Australia will issue a refund of the products purchased.

    You:

    1. Acknowledge and agree that any person at the Delivery Address who receives the products is authorized by you to receive your order

    2. Will ensure that, in the case of Restricted products, the person authorized by you to receive your order is over the required age as prescribed by law or as otherwise set out in these terms and conditions; and

    3. Agree to comply with the delivery requirements specified below and such other requirements that we notify you when you place your order through the site.

    Unless you provide an express authorization to leave a product at the delivery address if no one is present to accept delivery, an appropriate person must be present to accept the delivery of your order.

    If you authorize us or our carrier to leave a product at the delivery address when no one is present to accept delivery, you:

    1. Accept the risk of theft or loss of the Product from the time it is delivered; and

    2. Acknowledge that, notwithstanding your authorisation, the person delivering the product has discretion whether to leave the product at the address.

    We may require the person accepting the delivery of your order to:

    1. Provide us with proof of that person’s identity (including photographic identification) and, where relevant, age. If the order has been paid by credit card, then we may also ask you to show us the credit card for us to conduct our verification checks; and

    2. Where relevant, provide us with proof that the consents referred to under the “Restricted Products” section of these terms and conditions have been obtained.

    If there is no appropriate person (for example, above 18 years old for Restricted Products or no one where you have not provided authorisation to leave a product) at the Delivery Address to receive the order or you are unable to show us the credit card for us to conduct verification checks, then our carrier will not deliver the products you have ordered. In this instance, we will endeavor to contact you, or you may contact us to arrange for delivery at a different time, and we may charge you an additional Delivery Fee for the redelivery.

    We will not deliver a Restricted Product to a person who is unable to prove that he or she is over the required age as prescribed by law or as otherwise set out in these terms and conditions. In this instance, we will cancel the order and refund any amounts paid for that order under these terms and conditions (excluding the Delivery Fee).

    Delivery Fees & Locations

    Delivery costs vary depending on whether your order is a standard order or a larger order. You can find the exact delivery cost in the checkout, before placing your order.

    Big & Bulky Orders

    Big and Bulky items will incur an additional fee at checkout based on the item’s size/weight and your location. This will be calculated at the checkout before processing your order.

    Sports and Gaming Australia reserve the right to offer or not to offer free shipping as to their own discretion.

    Delivery Locations

    We work with a number of delivery partners and courier companies to ensure you can receive your favourite Sports and Gaming Australia products at your door. Due to the nature of some of our larger, bulkier items we are limited to the areas we can deliver within Australia.

    We do not deliver to PO boxes or Parcel Lockers.

    We reserve the right to refuse delivery to specific locations for items we deem at high risk of loss or damage, and areas that are inaccessible with standard courier and delivery services.